Join the flock — up to 30% off your first orderFree shipping on orders $50+30-day money-back guaranteeDesigned by women, for womenLoud where it counts. Quiet on your keychain.Join the flock — up to 30% off your first orderFree shipping on orders $50+30-day money-back guaranteeDesigned by women, for womenLoud where it counts. Quiet on your keychain.
HerOwlie
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Return Policy

Last updated: June 2026

30-day returns

We offer returns within 30 days of delivery on unused items in their original packaging. If your owl isn't right for you, we'll make it right.

How to start a return

Email HerOwlie@mail.com with your order number and the reason for the return. We'll reply within 1 business day with a return shipping label and instructions.

Refunds

Once we receive and inspect your return, we'll issue a refund to your original payment method within 5–7 business days. Original shipping is non-refundable.

Damaged or defective

If your owl arrived damaged or stopped working, contact us right away with photos and we'll replace it free of charge.

Exchanges

Want a different color? Start a return and place a new order - it's the fastest way to get the variant you love.